Box Office Information
The Box Office is located at 82 Seneca Street, in downtown Geneva, NY
The Box Office hours are: Monday to Friday 10am to 5pm. Phone 315-781-5483
The Box Office will closed on the following holidays: Martin Luther King, Jr. Day, President's Day, Easter, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Christmas and New Years Day.
No Refunds - The only circumstance when a refund for tickets or ticket processing fees will be allowed is when The Smith Opera House cancels the performance.
Inclement Weather Policy - If a performance takes place, despite weather conditions, The Smith Opera House will not issue refunds to patrons who did not attend. When in doubt, call the box office to confirm a performance.
Gift Certificates - The Smith Opera House gift certificates are available at the Box Office and can be used for tickets to all events. They are not redeemable for concessions or alcohol.